SO/Auckland | Hotel in Auckland

| 8.6 (892 Reviews) |  5 Bathrooms  13 Guests
Auckland Central Business District Hotel | SO/Auckland

Hotel in Auckland Central Business District, Auckland

Located in the downtown Britomart district in the heart of the city, SO/ Auckland is a luxurious urban hotel. Its avant-garde design blends the essence of the destination with the hotel’s soul. Bursting with local energy and magnificent views, SO/ Auckland sets a new standard for world travelers and locals alike. SO/Auckland's curated rooms and suites are inspired by New Zealand's Volcanic Elements - Liquid, Vapor and Solid. Each rooms feature modern amenities and advanced technologies. Selected suites offer views of the harbor, private balconies and separate lounge areas. Harbor Society serves reimagined Asian inspired dishes with exceptional views of the Waitemata Harbor and Auckland skyline. Javalab Café blends the art of French patisserie with artisan coffee. Enjoy a sip of cocktail and live music at the MIXO lobby bar or HI-SO rooftop bar, in the glamor of the highest class. Find sanctuary within SO/Auckland's vibrant wellness center, brought to life by experts specializing in de-stressing and relaxation. Discover yourself feeling rebalanced, re-energized and empowered. Featuring city and ocean views, So/ Auckland is a luxurious urban hotel located in Auckland, within 1312 feet of Sky Tower and 1640 feet from the ferry terminal. This audacious Auckland hotel is located on the city's lively waterfront, wheres guests also have access to a restaurant and roof top bar. The hotel has an indoor heated pool and a 24-hour front desk. The rooms in the hotel feature a mini bar, Nespresso coffee machine and free WiFi. The private bathroom is equipped with a bath. At So/ Auckland, the rooms are fitted with a flat-screen TV with satellite channels. Guests can make use of the fitness center. There are also 5 meeting rooms available for use. Britomart Train Station is just 656 feet from So/ Auckland. The nearest airport is Auckland Airport, 12 mi from the property.

SO/Auckland is located in Auckland.

This 122 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Ocean View, Accessibility, Transportation/Shuttle, and several others. This is a 5 star rated property and has over 892 reviews with the average score of 8.6 . Coming to Auckland and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 122 Bedrooms Hotel if you want to learn more about this BachRentals place in Auckland. These details are authentic, as they are provided by our partner, booking.com.

This SO/Auckland in Auckland is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “SO/Auckland”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Corner of Customs East Street and Gore Street, Auckland, 1010, New Zealand

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
ViewView
Wheelchair AccessibleWheelchair Accessible
Private PoolPrivate Pool
Ocean ViewOcean View
Balcony/TerraceBalcony/Terrace
OceanfrontOceanfront
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Wellness FacilitiesWellness Facilities
SpaSpa
Fireplace/HeatingFireplace/Heating
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • BarBar
  • Kid-friendly buffetKid-friendly buffet
  • RestaurantRestaurant
  • Wine/ChampagneWine/Champagne
  • Snack barSnack bar
  • Kids' mealsKids' meals
  • Coffee house on siteCoffee house on site
  • Special diet meals (on request)Special diet meals (on request)
  • Breakfast in the roomBreakfast in the room
ParkingParking
  • Accessible parkingAccessible parking
  • ParkingParking
  • Parking garageParking garage
AccessibilityAccessibility
  • Toilet with grab railsToilet with grab rails
  • Wheelchair accessibleWheelchair accessible
ActivitiesActivities
  • Indoor pool (year-round)Indoor pool (year-round)
  • Foot massageFoot massage
  • Hand massageHand massage
  • Back massageBack massage
  • SpaSpa
  • Spa lounge/Relaxation areaSpa lounge/Relaxation area
  • Head massageHead massage
  • Locker roomsLocker rooms
  • Nightclub/DJNightclub/DJ
  • Spa/Wellness packagesSpa/Wellness packages
  • Full-body massageFull-body massage
  • MassageMassage
  • Neck massageNeck massage
  • Couples' massageCouples' massage
  • Fitness centerFitness center
  • FitnessFitness
  • Indoor poolIndoor pool
  • Happy hourHappy hour
GeneralGeneral
  • Non-smoking roomsNon-smoking rooms
  • ElevatorElevator
  • HeatingHeating
  • Smoke-free propertySmoke-free property
  • Air conditioningAir conditioning
  • Family roomsFamily rooms
  • Facilities for disabled guestsFacilities for disabled guests
  • SafeSafe
  • Wifi in all areasWifi in all areas
Guest ServicesGuest Services
  • Express check-in/outExpress check-in/out
  • ConciergeConcierge
  • Room serviceRoom service
  • Ironing serviceIroning service
  • Dry cleaningDry cleaning
  • Daily housekeepingDaily housekeeping
  • LockersLockers
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • Fax/PhotocopyingFax/Photocopying
  • Car rentalCar rental
  • Valet parkingValet parking
  • 24-hour front desk24-hour front desk
  • Tour deskTour desk
  • Suit pressSuit press
  • Business centerBusiness center
  • Currency exchangeCurrency exchange
  • Babysitting/Child servicesBabysitting/Child services
  • Packed lunchesPacked lunches
  • Baggage storageBaggage storage
  • Invoice providedInvoice provided
InternetInternet
  • Free WifiFree Wifi
  • WifiWifi
  • InternetInternet
OutdoorsOutdoors
  • TerraceTerrace
  • Outdoor furnitureOutdoor furniture
Security/SafetySecurity/Safety
  • CCTV outside propertyCCTV outside property
  • Key accessKey access
  • Smoke alarmsSmoke alarms
  • Security alarmSecurity alarm
  • CCTV in common areasCCTV in common areas
  • 24-hour security24-hour security
  • Fire extinguishersFire extinguishers
  • Key card accessKey card access
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securelyDelivered food covered securely
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Breakfast to-go containersBreakfast to-go containers
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Process in place to check health of guestsProcess in place to check health of guests
  • Access to healthcare professionalsAccess to healthcare professionals
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Face masks for guests availableFace masks for guests available
  • Thermometers for guests provided by propertyThermometers for guests provided by property
  • First aid kits availableFirst aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Contactless check-in/outContactless check-in/out
  • Cashless payment availableCashless payment available
  • Physical distancing rules followedPhysical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
SpaSpa
  • Heated poolHeated pool
  • Beach chairs/LoungersBeach chairs/Loungers
  • Swimming poolSwimming pool

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Non refundable
Pet Policy
Pet Policy
Pets are not allowed
Please note, there is a 1.4% credit card surcharge when using a credit card.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8
Location:
9.18
Staff:
8.94
Facilities:
8.91
Comfort:
9.14
Cleanliness:
9.04
Charlotte
Mar 25, 2026 07:00:00 AM
Review Score:   8
New Zealand
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Great location, nice spacious room
Negative: Lighting was too dim, even with all the lights on! I like having the option of bright lights in the room. Really hard trying to see to put makeup on in the evening.
Summary: Great stay
See All Reviews

Room Arrangement

Room InfoFacilities
Studio King Room
Room Type: Triple
Room Size: 34 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Wine/Champagne, Minibar, Bottle of water, Chocolate/Cookies

Bathroom

Hairdryer, Walk-in shower, Toilet, Bathtub, Towels, Body soap, Shower cap, Shower, Private bathroom, Bathrobe, Toothbrush, Conditioner, Shampoo, Bathtub or shower, Slippers, Free toiletries, Toilet paper

General

Heating, Iron, Lockers, Trash cans, Fire extinguisher, Air conditioning, Key access, Carbon monoxide detector, Smoke Alarm, Laptop safe, Interconnecting room(s) available, Suit press, Ironing facilities, Carpeted, Carbon monoxide sources, Safe, Key card access

Media & Technology

TV, Mobile hotspot device, Radio, iPod dock, Streaming service (like Netflix), Cable channels, Flat-screen TV, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Wine glasses, Coffee machine, Electric kettle, Dryer

Living Area

Desk, Sofa

View

City view, View

Bedroom

Linens, Childrens' cribs, Wardrobe or closet, Alarm clock

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Drying rack for clothing, Clothes rack, Socket near the bed, Adapter, Non-feather pillow
Loft King Suite with Club Signature Access
Room Type: Suite
Room Size: 38 m2
1 King bed(s) Bed
Loft King Suite with Club Signature Access

Food & Drink

Tea/Coffee maker, Wine/Champagne, Minibar, Bottle of water, Chocolate/Cookies

Bathroom

Hairdryer, Walk-in shower, Toilet, Bathtub, Towels, Body soap, Shower cap, Shower, Spa tub, Private bathroom, Bathrobe, Toothbrush, Conditioner, Shampoo, Bathtub or shower, Slippers, Free toiletries, Toilet paper

General

Heating, Iron, Lockers, Trash cans, Fire extinguisher, Air conditioning, Key access, Carbon monoxide detector, Smoke Alarm, Laptop safe, Suit press, Ironing facilities, Carpeted, Carbon monoxide sources, Safe, Key card access

Media & Technology

TV, Mobile hotspot device, Radio, iPod dock, Streaming service (like Netflix), Cable channels, Flat-screen TV, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Outdoors

Balcony

Kitchen

Refrigerator, Wine glasses, Coffee machine, Electric kettle, Dryer

Living Area

Desk, Sofa, Sitting area

View

Sea view, View

Bedroom

Linens, Childrens' cribs, Wardrobe or closet, Alarm clock

Room amenities

Drying rack for clothing, Clothes rack, Socket near the bed, Adapter, Non-feather pillow

Accessibility

Accessible by elevator

Exclusive services

Complimentary afternoon snacks and drinks in the executive lounge, Concierge services, Complimentary breakfast in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Free gym access
Atelier King Suite with Club Signature Access
Room Type: Suite
Room Size: 44 m2
1 King bed(s) Bed
Atelier King Suite with Club Signature Access

Food & Drink

Tea/Coffee maker, Wine/Champagne, Minibar, Bottle of water, Chocolate/Cookies

Bathroom

Hairdryer, Walk-in shower, Toilet, Bathtub, Towels, Body soap, Shower cap, Shower, Private bathroom, Bathrobe, Toothbrush, Conditioner, Shampoo, Bathtub or shower, Slippers, Free toiletries, Toilet paper

General

Heating, Iron, Lockers, Trash cans, Fire extinguisher, Air conditioning, Key access, Carbon monoxide detector, Smoke Alarm, Laptop safe, Suit press, Ironing facilities, Carpeted, Carbon monoxide sources, Safe, Key card access

Media & Technology

TV, Mobile hotspot device, Radio, iPod dock, Streaming service (like Netflix), Cable channels, Flat-screen TV, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Outdoors

Balcony

Kitchen

Refrigerator, Wine glasses, Coffee machine, Electric kettle, Dryer

Living Area

Desk, Sofa, Sitting area

View

Sea view, View

Bedroom

Linens, Childrens' cribs, Wardrobe or closet, Alarm clock

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Drying rack for clothing, Clothes rack, Socket near the bed, Adapter, Non-feather pillow

Exclusive services

Complimentary afternoon snacks and drinks in the executive lounge, Concierge services, Complimentary breakfast in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Free gym access
Collection Twin Room
Room Type: Double
Room Size: 32 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Wine/Champagne, Minibar, Bottle of water, Chocolate/Cookies

Bathroom

Hairdryer, Walk-in shower, Toilet, Bathtub, Towels, Body soap, Shower cap, Shower, Private bathroom, Bathrobe, Toothbrush, Conditioner, Shampoo, Bathtub or shower, Slippers, Free toiletries, Toilet paper

General

Heating, Iron, Lockers, Trash cans, Fire extinguisher, Air conditioning, Key access, Carbon monoxide detector, Smoke Alarm, Laptop safe, Interconnecting room(s) available, Suit press, Ironing facilities, Carpeted, Carbon monoxide sources, Safe, Key card access

Media & Technology

TV, Mobile hotspot device, Radio, iPod dock, Streaming service (like Netflix), Cable channels, Flat-screen TV, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Wine glasses, Coffee machine, Electric kettle, Dryer

Living Area

Desk, Sofa

View

City view, View

Bedroom

Linens, Childrens' cribs, Wardrobe or closet, Alarm clock

Room amenities

Drying rack for clothing, Clothes rack, Socket near the bed, Adapter, Non-feather pillow

Accessibility

Accessible by elevator
Collection King Room
Room Type: Double
Room Size: 32 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water, Wine/Champagne, Chocolate/Cookies

Bathroom

Hairdryer, Walk-in shower, Toilet, Bathtub, Towels, Body soap, Shower cap, Shower, Spa tub, Private bathroom, Bathrobe, Toothbrush, Conditioner, Shampoo, Bathtub or shower, Slippers, Free toiletries, Toilet paper

General

Heating, Iron, Lockers, Trash cans, Fire extinguisher, Air conditioning, Key access, Carbon monoxide detector, Smoke Alarm, Laptop safe, Suit press, Ironing facilities, Carpeted, Carbon monoxide sources, Safe, Key card access

Media & Technology

TV, Mobile hotspot device, Radio, iPod dock, Streaming service (like Netflix), Cable channels, Flat-screen TV, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Wine glasses, Coffee machine, Electric kettle, Dryer

Living Area

Desk, Sofa

View

City view, View

Bedroom

Linens, Childrens' cribs, Wardrobe or closet, Alarm clock

Room amenities

Drying rack for clothing, Clothes rack, Socket near the bed, Adapter, Non-feather pillow

Accessibility

Accessible by elevator

FAQ's

Is this SO/Auckland pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at SO/Auckland?

Check-in time for SO/Auckland starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the SO/Auckland have a swimming pool?

Yes, this SO/Auckland has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in SO/Auckland?

Best-rates for the SO/Auckland starts from $141 per night with includes Accessibility, Transportation/Shuttle, Spa, Fireplace/Heating, Business Services, Wellness Facilities, Air Conditioner, Wheelchair Accessible, Entertainment, Breakfast, Restaurant, Bar, Guest Services, Laundry, Parking, View, Private Pool, Balcony/Terrace, Oceanfront, Security/Safety, Child Friendly, Internet, Pool, Ocean View with all additional amenities. BachRentals offers a wide selection of accommodation options suitable for every type of adventurer. Our goal is to connect each guest with their perfect rental, resort, or cabin, guaranteeing a delightful and fulfilling experience complete with all essential facilities.

Is SO/Auckland a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the SO/Auckland wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the SO/Auckland is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the SO/Auckland?

Based on the information reported by the owner or manager, the SO/Auckland indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for SO/Auckland?

Based on the information reported by the owner or manager, details for the cancellation policy for the SO/Auckland are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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9.8 (8 Reviews)
Apartment
  • Air Conditioner
  • Wheelchair Accessible
  • Accessibility