SO/Auckland | Hotel in Auckland

| 8.6 (1062 Reviews) |  6 Bathrooms  15 Guests
Auckland Central Business District Hotel | SO/Auckland

Hotel in Auckland Central Business District, Auckland

Located in the downtown Britomart district in the heart of the city, SO/ Auckland is a luxurious urban hotel. Its avant-garde design blends the essence of the destination with the hotel’s soul. Bursting with local energy and magnificent views, SO/ Auckland sets a new standard for world travelers and locals alike. SO/Auckland's curated rooms and suites are inspired by New Zealand's Volcanic Elements - Liquid, Vapor and Solid. Each rooms feature modern amenities and advanced technologies. Selected suites offer views of the harbor, private balconies and separate lounge areas. Harbor Society serves reimagined Asian inspired dishes with exceptional views of the Waitemata Harbor and Auckland skyline. Javalab Café blends the art of French patisserie with artisan coffee. Enjoy a sip of cocktail and live music at the MIXO lobby bar or HI-SO rooftop bar, in the glamor of the highest class. Find sanctuary within SO/Auckland's vibrant wellness center, brought to life by experts specializing in de-stressing and relaxation. Discover yourself feeling rebalanced, re-energized and empowered. Featuring city and ocean views, So/ Auckland is a luxurious urban hotel located in Auckland, within 1312 feet of Sky Tower and 1640 feet from the ferry terminal. This audacious Auckland hotel is located on the city's lively waterfront, wheres guests also have access to a restaurant and roof top bar. The hotel has an indoor heated pool and a 24-hour front desk. The rooms in the hotel feature a mini bar, Nespresso coffee machine and free WiFi. The private bathroom is equipped with a bath. At So/ Auckland, the rooms are fitted with a flat-screen TV with satellite channels. Guests can make use of the fitness center. There are also 5 meeting rooms available for use. Britomart Train Station is just 656 feet from So/ Auckland. The nearest airport is Auckland Airport, 12 mi from the property.

SO/Auckland is located in Auckland.

This 6 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Pool, and several others. This is a 5 star rated property and has over 1062 reviews with the average score of 8.6 . Coming to Auckland and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 6 Bedrooms Hotel if you want to learn more about this BachRentals place in Auckland. These details are authentic, as they are provided by our partner, booking.com.

This SO/Auckland in Auckland is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “SO/Auckland”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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67 Customs Street East, Auckland, 1010, New Zealand

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
ViewView
Wheelchair AccessibleWheelchair Accessible
Private PoolPrivate Pool
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
HeatingHeating
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • BarBar
  • Snack barSnack bar
  • Kid-friendly buffetKid-friendly buffet
  • Coffee house on siteCoffee house on site
  • Kids' mealsKids' meals
  • Special diet meals (on request)Special diet meals (on request)
  • Wine/ChampagneWine/Champagne
  • RestaurantRestaurant
  • Breakfast in the roomBreakfast in the room
ParkingParking
  • ParkingParking
  • Parking garageParking garage
  • Accessible parkingAccessible parking
AccessibilityAccessibility
  • Wheelchair accessibleWheelchair accessible
  • Toilet with grab railsToilet with grab rails
ActivitiesActivities
  • Indoor poolIndoor pool
  • Full-body massageFull-body massage
  • Indoor pool (year-round)Indoor pool (year-round)
  • MassageMassage
  • FitnessFitness
  • Locker roomsLocker rooms
  • Back massageBack massage
  • Head massageHead massage
  • Foot massageFoot massage
  • Spa lounge/Relaxation areaSpa lounge/Relaxation area
  • Spa/Wellness packagesSpa/Wellness packages
  • Spa and wellness centerSpa and wellness center
  • Neck massageNeck massage
  • Happy hourHappy hour
  • Fitness centerFitness center
  • Couples' massageCouples' massage
  • Nightclub/DJNightclub/DJ
  • Hand massageHand massage
GeneralGeneral
  • Wifi in all areasWifi in all areas
  • SafeSafe
  • Family roomsFamily rooms
  • Smoke-free propertySmoke-free property
  • Facilities for disabled guestsFacilities for disabled guests
  • Non-smoking roomsNon-smoking rooms
  • ElevatorElevator
  • HeatingHeating
  • Air conditioningAir conditioning
Guest ServicesGuest Services
  • Ironing serviceIroning service
  • 24-hour front desk24-hour front desk
  • Valet parkingValet parking
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • Dry cleaningDry cleaning
  • ConciergeConcierge
  • LockersLockers
  • Currency exchangeCurrency exchange
  • Suit pressSuit press
  • Daily housekeepingDaily housekeeping
  • Babysitting/Child servicesBabysitting/Child services
  • Packed lunchesPacked lunches
  • Baggage storageBaggage storage
  • Business centerBusiness center
  • Room serviceRoom service
  • Car rentalCar rental
  • Express check-in/outExpress check-in/out
  • Fax/PhotocopyingFax/Photocopying
  • Tour deskTour desk
  • Invoice providedInvoice provided
InternetInternet
  • InternetInternet
  • WifiWifi
  • Free WifiFree Wifi
OutdoorsOutdoors
  • TerraceTerrace
  • Outdoor furnitureOutdoor furniture
Security/SafetySecurity/Safety
  • Fire extinguishersFire extinguishers
  • CCTV outside propertyCCTV outside property
  • CCTV in common areasCCTV in common areas
  • Key card accessKey card access
  • Key accessKey access
  • Smoke alarmsSmoke alarms
  • 24-hour security24-hour security
  • Security alarmSecurity alarm
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Breakfast to-go containersBreakfast to-go containers
  • Delivered food covered securelyDelivered food covered securely
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Process in place to check health of guestsProcess in place to check health of guests
  • Thermometers for guests provided by propertyThermometers for guests provided by property
  • First aid kits availableFirst aid kits available
  • Access to healthcare professionalsAccess to healthcare professionals
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Face masks for guests availableFace masks for guests available
  • Physical distancing rules followedPhysical distancing rules followed
  • Contactless check-in/outContactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
  • Cashless payment availableCashless payment available
SpaSpa
  • Swimming poolSwimming pool
  • Beach chairs/LoungersBeach chairs/Loungers
  • Heated poolHeated pool

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation Policy
Cancellation Policy
Non refundable
Pet Policy
Pet Policy
Pets are not allowed
Please note, there is a 1.4% credit card surcharge when using a credit card.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8
Location:
9.18
Staff:
8.94
Facilities:
8.91
Comfort:
9.14
Cleanliness:
9.04
Faith
Oct 9, 2026 07:00:00 AM
Review Score:   10
Australia
Reviewer Type: Couple
Travel Purpose: leisure
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Room Arrangement

Room InfoFacilities
Studio King Room
Room Type: Studio
Room Size: 34 m2
1 King bed(s) Bed
Studio King Room

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar, Chocolate or cookies, Wine or champagne

Bathroom

Bathrobe, Bath or shower, Toilet paper, Shower cap, Body soap, Slippers, Towels, Conditioner, Toothbrush, Free toiletries, Toilet, Hairdryer, Private bathroom, Shampoo, Shower, Bath, Walk-in shower

General

Interconnected room(s) available, Trash cans, Iron, Carbon monoxide detector, Laptop safe, Fire extinguisher, Key card access, Carbon monoxide sources, Heating, Ironing facilities, Carpeted, Lockers, Key access, Smoke alarm, Safety deposit box, Pants press, Air conditioning

Media & Technology

Mobile hotspot device, iPod dock, Streaming service (like Netflix), Satellite channels, Radio, Telephone, Flat-screen TV, Cable channels, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle, Wine glasses, Dryer, Coffee machine

Living Area

Desk, Sofa

View

View, City view

Bedroom

Linens, Alarm clock, Wardrobe or closet, Cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Socket near the bed, Non-feather pillow, Clothes rack, Drying rack for clothing, Adapter
Loft King Suite with Club Signature Access
Room Type: Suite
Room Size: 38 m2
1 King bed(s) Bed
Loft King Suite with Club Signature Access

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar, Chocolate or cookies, Wine or champagne

Bathroom

Bathrobe, Bath or shower, Toilet paper, Shower cap, Body soap, Slippers, Towels, Conditioner, Toothbrush, Free toiletries, Spa tub, Toilet, Hairdryer, Private bathroom, Shampoo, Shower, Bath, Walk-in shower

General

Trash cans, Iron, Carbon monoxide detector, Laptop safe, Fire extinguisher, Key card access, Carbon monoxide sources, Heating, Ironing facilities, Carpeted, Lockers, Key access, Smoke alarm, Safety deposit box, Pants press, Air conditioning

Media & Technology

Mobile hotspot device, iPod dock, Streaming service (like Netflix), Satellite channels, Radio, Telephone, Flat-screen TV, Cable channels, TV

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Kitchen

Refrigerator, Electric kettle, Wine glasses, Dryer, Coffee machine

Living Area

Desk, Seating area, Sofa

View

View, Sea view

Bedroom

Linens, Alarm clock, Wardrobe or closet, Cribs

Room amenities

Socket near the bed, Non-feather pillow, Clothes rack, Drying rack for clothing, Adapter

Accessibility

Accessible by elevator

Exclusive services

Complimentary breakfast in the executive lounge, Concierge services, Complimentary afternoon snacks and drinks in the executive lounge, Free gym access, Complimentary evening snacks and drinks in the executive lounge
Atelier King Suite with Club Signature Access
Room Type: Suite
Room Size: 44 m2
1 King bed(s) Bed
Atelier King Suite with Club Signature Access

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar, Chocolate or cookies, Wine or champagne

Bathroom

Bathrobe, Bath or shower, Toilet paper, Shower cap, Body soap, Slippers, Towels, Conditioner, Toothbrush, Free toiletries, Toilet, Hairdryer, Private bathroom, Shampoo, Shower, Bath, Walk-in shower

General

Trash cans, Iron, Carbon monoxide detector, Laptop safe, Fire extinguisher, Key card access, Carbon monoxide sources, Heating, Ironing facilities, Carpeted, Lockers, Key access, Smoke alarm, Safety deposit box, Pants press, Air conditioning

Media & Technology

Mobile hotspot device, iPod dock, Streaming service (like Netflix), Satellite channels, Radio, Telephone, Flat-screen TV, Cable channels, TV

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Kitchen

Refrigerator, Electric kettle, Wine glasses, Dryer, Coffee machine

Living Area

Desk, Seating area, Sofa

View

View, Sea view

Bedroom

Linens, Alarm clock, Wardrobe or closet, Cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Socket near the bed, Non-feather pillow, Clothes rack, Drying rack for clothing, Adapter

Exclusive services

Complimentary breakfast in the executive lounge, Concierge services, Complimentary afternoon snacks and drinks in the executive lounge, Free gym access, Complimentary evening snacks and drinks in the executive lounge
Collection Twin Room
Room Type: Double
Room Size: 32 m2
2 Twin bed(s) Bed
Collection Twin Room

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar, Chocolate or cookies, Wine or champagne

Bathroom

Bathrobe, Bath or shower, Toilet paper, Shower cap, Body soap, Slippers, Towels, Conditioner, Toothbrush, Free toiletries, Toilet, Hairdryer, Private bathroom, Shampoo, Shower, Bath, Walk-in shower

General

Interconnected room(s) available, Trash cans, Iron, Carbon monoxide detector, Laptop safe, Fire extinguisher, Key card access, Carbon monoxide sources, Heating, Ironing facilities, Carpeted, Lockers, Key access, Smoke alarm, Safety deposit box, Pants press, Air conditioning

Media & Technology

Mobile hotspot device, iPod dock, Streaming service (like Netflix), Satellite channels, Radio, Telephone, Flat-screen TV, Cable channels, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle, Wine glasses, Dryer, Coffee machine

Living Area

Desk, Sofa

View

View, City view

Bedroom

Linens, Alarm clock, Wardrobe or closet, Cribs

Room amenities

Socket near the bed, Non-feather pillow, Clothes rack, Drying rack for clothing, Adapter

Accessibility

Accessible by elevator
Collection King Room
Room Type: Double
Room Size: 32 m2
1 King bed(s) Bed
Collection King Room

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar, Chocolate or cookies, Wine or champagne

Bathroom

Bathrobe, Bath or shower, Toilet paper, Shower cap, Body soap, Slippers, Towels, Conditioner, Toothbrush, Free toiletries, Spa tub, Toilet, Hairdryer, Private bathroom, Shampoo, Shower, Bath, Walk-in shower

General

Trash cans, Iron, Carbon monoxide detector, Laptop safe, Fire extinguisher, Key card access, Carbon monoxide sources, Heating, Ironing facilities, Carpeted, Lockers, Key access, Smoke alarm, Safety deposit box, Pants press, Air conditioning

Media & Technology

Mobile hotspot device, iPod dock, Streaming service (like Netflix), Satellite channels, Radio, Telephone, Flat-screen TV, Cable channels, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle, Wine glasses, Dryer, Coffee machine

Living Area

Desk, Sofa

View

View, City view

Bedroom

Linens, Alarm clock, Wardrobe or closet, Cribs

Room amenities

Socket near the bed, Non-feather pillow, Clothes rack, Drying rack for clothing, Adapter

Accessibility

Accessible by elevator
Accessible King Room
Room Type: Double
Room Size: 35 m2
1 King bed(s) Bed
Accessible King Room

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar, Chocolate or cookies, Wine or champagne

Bathroom

Bathrobe, Toilet paper, Shower cap, Body soap, Slippers, Towels, Conditioner, Toothbrush, Free toiletries, Toilet, Hairdryer, Private bathroom, Shower, Bath, Walk-in shower

General

Iron, Carbon monoxide detector, Laptop safe, Fire extinguisher, Key card access, Carbon monoxide sources, Heating, Ironing facilities, Lockers, Key access, Smoke alarm, Safety deposit box, Air conditioning

Media & Technology

Mobile hotspot device, iPod dock, Streaming service (like Netflix), Satellite channels, Radio, Telephone, Flat-screen TV, Cable channels, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle, Wine glasses, Dryer, Coffee machine

Living Area

Desk

View

View, City view

Bedroom

Linens, Alarm clock, Wardrobe or closet

Room amenities

Socket near the bed, Non-feather pillow, Adapter

Accessibility

Accessible by elevator

FAQ's

Is this SO/Auckland pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at SO/Auckland? 

Check-in time for SO/Auckland starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the SO/Auckland have a swimming pool? 

Yes, this SO/Auckland has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in SO/Auckland? 

Best-rates for the SO/Auckland starts from $228 per night with includes Air Conditioner, Parking, Pool, View, Wheelchair Accessible, Private Pool, Balcony/Terrace, Accessibility, Transportation/Shuttle, Security/Safety, Business Services, Wellness Facilities, Spa, Restaurant, Bar, Guest Services, Entertainment, Breakfast, Child Friendly, Heating, Internet, Laundry with all additional amenities. BachRentals offers a wide selection of accommodation options suitable for every type of adventurer. Our goal is to connect each guest with their perfect rental, resort, or cabin, guaranteeing a delightful and fulfilling experience complete with all essential facilities.

Is SO/Auckland a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the SO/Auckland wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the SO/Auckland is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the SO/Auckland? 

Based on the information reported by the owner or manager, the SO/Auckland indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for SO/Auckland? 

Based on the information reported by the owner or manager, details for the cancellation policy for the SO/Auckland are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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